Effective Date: 27/05/2024

At Patent Shala (“we,” “us,” or “our”), your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, patentshala.com (the “Site”).

By accessing or using our Site, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please refrain from using our website.

1. Information We Collect

a. Personal Information

When you contact us or request services through our website, we may collect personal details such as:

  • Your full name

  • Email address

  • Phone number

  • Company or organization name (if provided)

  • Any other details you voluntarily share via our contact forms

b. Non-Personal Information

We may also collect non-identifiable data, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the Site

  • Date and time of your visit

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and provide customer support

  • To process your service requests efficiently

  • To improve our website’s content, design, and user experience

  • To send important updates, offers, or service notifications

  • To comply with legal obligations or resolve disputes

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Cookies and Tracking Technologies

Our Site may use cookies and other tracking technologies to enhance performance and user experience.
Cookies are small text files stored on your device that help us recognize your browser and remember preferences.

You may choose to disable cookies through your browser settings. However, some features of the Site may not function properly if cookies are disabled.

4. How We Protect Your Information

We take data security seriously and use industry-standard measures to protect your information, including:

  • Secure servers and encrypted connections (SSL)

  • Restricted access to personal information

  • Regular system monitoring and updates

Please note that no online platform or electronic storage method is 100% secure. While we strive to protect your data, absolute security cannot be guaranteed.

5. Third-Party Services

Our website may contain links to third-party websites or tools. These external sites operate independently and are not governed by this Privacy Policy.
We encourage you to review the privacy policies of those websites before sharing any personal data.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request correction of inaccurate or outdated information.

  • Deletion: Request deletion of your personal information, where legally permitted.

  • Opt-Out: Unsubscribe from our communications at any time by following the opt-out link in emails or by contacting us directly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.

Your continued use of the Site after such updates constitutes acceptance of the revised policy.

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